no help from any one with being banned i got banned before i even got into the game

[jimmy]

all the admin here are zero help look theres no reason for me being banned my player name is jim very simple i was not even playing i was just tring to enter the game and boom i was kicked and why cant fix it when i dont know who or why but would like to be unbanned 

[LuNaR]

Should be fixed now. Thanks for your patience.